sux6s Privacy Policy — Your Data, Your Rights

1 Information We Collect

sux6s collects personal data that is necessary for the operation of a safe, fair, and legally compliant online gaming platform. The categories of personal data we collect are described below.

1.1 Registration Data

When you create a sux6s account, we collect the information you provide during the registration process. This includes your full legal name, date of birth, email address, mobile phone number, and your chosen username. This data is required to create and maintain your account and to verify your eligibility to use the platform.

1.2 Identity Verification (KYC) Data

To comply with our Know Your Customer obligations and to verify that players are aged 18 or above, sux6s may request copies of identity documents including your National Identity Card (NID), passport, or driver's licence. For address verification purposes, we may also request utility bills, bank statements, or other official documents issued within the last three months.

1.3 Financial Data

When you make deposits or request withdrawals, sux6s collects financial information including your payment method details (such as your bKash or Nagad mobile wallet number, Visa or Mastercard card number masked to the last four digits, or bank account reference). Full payment card numbers are never stored on sux6s servers — payment processing is handled by certified payment service providers.

1.4 Transaction and Gaming Data

sux6s maintains records of all financial transactions on your account (deposits, withdrawals, bonus credits, and adjustments) and all gaming activity (game sessions, bet amounts, outcomes, and wagering history). This data is used for account management, dispute resolution, responsible gaming monitoring, and regulatory compliance.

1.5 Technical and Device Data

When you access the sux6s platform, our systems automatically collect certain technical data including your IP address, browser type and version, operating system, device type, screen resolution, referring URL, and session timestamps. This information is used for security monitoring, fraud detection, and platform performance optimisation.

1.6 Communications Data

If you contact our customer support team via live chat, email, or any other channel, sux6s retains records of those communications. This includes the content of your messages, timestamps, and the resolution outcome. These records are kept to maintain service quality and to resolve any future disputes or queries you may raise.

2 How We Use Your Data

sux6s uses the personal data it collects for the following purposes. We process your data only where we have a lawful basis to do so — primarily because the processing is necessary to perform our contract with you, to comply with legal obligations, or because we have a legitimate interest in doing so that is not overridden by your rights.

2.1 Account Operation and Service Delivery

The primary use of your personal data is to operate your sux6s account and deliver the services you have signed up for. This includes processing your deposits and withdrawals, crediting bonuses, recording your betting and gaming activity, providing access to games, and delivering customer support when you need it.

2.2 Identity and Age Verification

sux6s uses your registration data and KYC documents to verify that you meet the minimum age requirement of 18 years and that your identity matches the payment methods linked to your account. Age verification is a legal and ethical obligation that sux6s takes very seriously.

2.3 Fraud Prevention and Security

Technical and transaction data is used by sux6s's fraud detection systems to identify unusual account activity, potential account takeover attempts, duplicate account registrations, and suspicious transaction patterns. Where fraud is suspected, sux6s may temporarily restrict account activity pending investigation.

2.4 Responsible Gaming Monitoring

sux6s uses gaming activity and session data to monitor player behaviour for signs of problem gambling. Where patterns consistent with harmful play are detected, sux6s may proactively contact the player, apply responsible gaming interventions, or restrict account activity in line with our Responsible Gaming Policy.

2.5 Legal and Regulatory Compliance

sux6s is required to retain certain categories of personal data for compliance with applicable laws and regulations. This includes anti-money laundering record-keeping requirements and any reporting obligations that may arise from our operations.

2.6 Service Improvement and Analytics

Aggregated and anonymised technical data is used to analyse platform performance, understand how players navigate the sux6s website, and identify areas for improvement. This analytics activity does not identify individual players and is used solely to make sux6s a better platform for all users.

2.7 Marketing Communications

With your consent at account registration, sux6s may send you promotional emails and SMS messages about new games, bonuses, tournaments, and special offers. You may withdraw your marketing consent at any time by contacting our support team or following the unsubscribe instructions in any marketing message. Withdrawal of marketing consent does not affect the lawfulness of processing carried out before your withdrawal.

3 Data Sharing & Third Parties

sux6s does not sell, rent, or trade your personal data to any third party for their own commercial or marketing purposes. We share your data only in the limited circumstances described below.

3.1 Payment Service Providers

To process your deposits and withdrawals, sux6s shares the minimum necessary financial information with certified payment service providers including bKash, Nagad, Rocket, Upay, and card processing partners. These providers are contractually required to use your data only for the purpose of processing the specific transaction and are prohibited from using it for any other purpose.

3.2 Identity Verification Partners

Where sux6s uses a third-party KYC or identity verification service to assist with the verification of your identity documents, the relevant document data and personal information required for that verification will be shared with that provider. All KYC partners engaged by sux6s are bound by confidentiality and data protection agreements.

3.3 Game Content Providers

Games available on the sux6s platform are powered by third-party game studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. To deliver their game content and manage game session integrity, these providers receive technical session data (such as session tokens and bet references) but do not receive your full personal profile or financial details.

3.4 Legal and Regulatory Disclosure

sux6s may disclose your personal data to law enforcement agencies, regulatory bodies, or other competent authorities where we are legally required to do so, or where disclosure is necessary to protect the safety and interests of sux6s, its players, or the public. sux6s will only make such disclosures to the extent required and will do so in accordance with applicable law.

4 Cookies & Tracking Technologies

sux6s uses cookies and similar tracking technologies to provide a functional, secure, and personalised platform experience. A cookie is a small text file placed on your device by a website you visit. The cookies used by sux6s fall into the following categories:

4.1 Strictly Necessary Cookies

These cookies are essential for the sux6s platform to function. They maintain your login session, keep your account secure during your visit, and enable core features such as the game lobby and cashier. Without these cookies, the platform cannot operate correctly. These cookies cannot be disabled.

4.2 Functional Cookies

Functional cookies remember your preferences and settings — such as your preferred language, display settings, and last-visited game categories — so that your experience feels consistent across visits. These cookies do not track your activity for advertising purposes.

4.3 Performance and Analytics Cookies

sux6s uses performance cookies to collect anonymised data about how players interact with the platform — which pages are visited most frequently, where users encounter errors, and how navigation flows work. This data helps us improve platform performance and usability. The data collected is aggregated and does not identify individual users.

4.4 Security Cookies

Security cookies support sux6s's fraud detection and account security systems. They help us identify suspicious patterns such as login attempts from unusual locations or devices and flag potential account takeover activity for review.

4.5 Managing Cookies

You may manage cookie preferences through your browser settings. Most browsers allow you to block or delete cookies. Please note that blocking strictly necessary cookies will prevent you from logging into your sux6s account and using the platform. Blocking functional or performance cookies may affect your experience but will not prevent access to core features.

5 Data Security & Storage

5.1 Technical Security Measures

sux6s implements a range of technical security measures to protect your personal data from unauthorised access, loss, alteration, or disclosure. These measures include SSL/TLS encryption for all data in transit, encrypted storage for sensitive data at rest, firewalls, intrusion detection systems, and regular penetration testing of our platform infrastructure.

5.2 Access Controls

Access to personal data within the sux6s organisation is restricted on a strict need-to-know basis. Only staff members who require access to personal data to perform their legitimate job functions are granted access, and all such access is logged and audited. All sux6s staff with access to personal data are bound by confidentiality obligations.

5.3 Payment Security

sux6s does not store full payment card numbers on its own servers. Card transactions are routed through certified payment processors that operate to PCI-DSS standards. Mobile wallet transactions via bKash, Nagad, Rocket, and Upay are processed through secure API integrations with those providers.

5.4 Data Breach Response

In the event of a personal data breach that presents a risk to the rights and freedoms of affected players, sux6s will take immediate steps to contain the breach, assess its scope and impact, and notify affected players as promptly as practicable. We will also report the breach to relevant authorities as required by applicable law.

6 Data Retention Policy

sux6s retains personal data only for as long as is necessary for the purposes for which it was collected, or for as long as is required to comply with legal, regulatory, and accounting obligations.

6.1 Active Account Data

For the duration of your active relationship with sux6s, we retain all account data, transaction records, and gaming history necessary to operate your account, resolve disputes, and comply with our ongoing legal obligations.

6.2 Post-Closure Retention

Following the closure of your sux6s account — whether at your request or by sux6s — we are required to retain certain categories of data for a minimum period to comply with anti-money laundering record-keeping obligations and to handle any post-closure disputes or regulatory inquiries. Transaction records and KYC documents are typically retained for a minimum of five years following account closure. After the applicable retention period has expired, your personal data will be securely deleted or anonymised.

6.3 Marketing Data

If you have provided marketing consent, your contact details and marketing preference records are retained until you withdraw consent. Upon withdrawal of marketing consent, your details are removed from active marketing lists promptly. Suppression records (records that you have opted out) may be retained to ensure we do not inadvertently contact you again in the future.

6.4 Support Communications

Records of customer support interactions are retained for a period of two years following the closure of each support case. This retention period allows sux6s to reference prior interactions in the event that a related issue arises in the future.

7 Your Rights & Choices

As a player on the sux6s platform, you have certain rights in relation to the personal data we hold about you. These rights are described below. To exercise any of these rights, please contact the sux6s support team at [email protected] with the subject line "Data Rights Request". We will respond to your request within a reasonable timeframe.

7.1 Right of Access

You have the right to request a copy of the personal data that sux6s holds about you. Upon receiving a verified access request, sux6s will provide you with a summary of the personal data categories held, the purposes for which they are processed, and where applicable, the parties with whom that data has been shared.

7.2 Right to Rectification

If you believe that any personal data sux6s holds about you is inaccurate or incomplete, you have the right to request that it be corrected. Please contact our support team with details of the data you believe to be incorrect and the correction you are requesting. Where corrections affect your account registration details, additional verification may be required.

7.3 Right to Erasure

You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you have withdrawn consent (and no other lawful basis exists), or where you object to the processing and there are no overriding legitimate grounds. Please note that deletion requests may not be fulfilled where sux6s is required to retain data by law or to defend legal claims.

7.4 Right to Object to Marketing

You may withdraw your consent to receiving marketing communications from sux6s at any time by contacting our support team or using the unsubscribe mechanism in any marketing email or SMS you receive from us. Your request will be processed promptly and you will receive no further marketing communications once the opt-out has been actioned.

7.5 Right to Data Portability

Where sux6s processes your personal data by automated means on the basis of your consent or to perform our contract with you, you have the right to request a copy of that data in a structured, commonly used, machine-readable format. Contact our support team to make a portability request.

8 Children's Privacy

sux6s employs age verification measures at account registration and during the KYC process to prevent underage persons from accessing the platform. If we become aware that personal data has been collected from a person who is under the age of 18, we will take immediate steps to delete that data and close the associated account.

If you are a parent or guardian and you believe that your child may have registered an account on the sux6s platform, please contact our support team immediately at [email protected]. We will investigate the matter promptly and take appropriate action including the immediate closure of the account and deletion of any associated personal data.

sux6s strongly supports parental supervision of children's internet use. We encourage parents in Bangladesh to make use of parental control software and browser-level filtering tools to prevent minors from accessing age-restricted gaming platforms.

9 Changes to This Policy

sux6s reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or platform features. When material changes are made to this Privacy Policy, sux6s will notify registered players by email to the address on file and will display a notice on the platform for a reasonable period before the changes take effect.

The date of the most recent revision is shown at the top of this page. Your continued use of the sux6s platform after the effective date of any updated Privacy Policy constitutes your acknowledgement of the changes. If you do not agree to the updated policy, you must stop using the platform and may request account closure by contacting our support team.

We encourage you to review this Privacy Policy periodically to stay informed about how sux6s handles your personal data. Keeping your contact email address up to date in your account settings ensures that you receive policy update notifications promptly.

10 Contact & Privacy Queries

If you have any questions, concerns, or requests relating to this Privacy Policy or the way sux6s handles your personal data, please contact our support team using the details below. We are committed to addressing all privacy-related queries thoroughly and promptly.

10.1 Support Team Contact

Email: [email protected] (plain text — not a clickable link)
Our support team is available 24 hours a day, 7 days a week, including Bangladesh public holidays. We aim to respond to all privacy-related queries within two business days.

10.2 Data Rights Requests

To exercise your rights under Section 7 of this Privacy Policy, please email [email protected] with the subject line "Data Rights Request". Please include your registered account email address, a clear description of the right you wish to exercise, and any relevant details to help us locate your data and process your request efficiently.

10.3 Complaints

If you are not satisfied with how sux6s has handled your personal data or a data rights request, you may submit a formal complaint by emailing [email protected] with the subject line "Privacy Complaint". sux6s operates a formal complaints procedure and will provide a written response to all formal privacy complaints within 14 business days.